Our approach to organizational improvement is a scientific one. We use proven, objective techniques to observe, collect and analyze data about how people behave and why. In this way, we identify critical behaviors among an organization’s leadership and employees, help management understand what factors influence those behaviors, predict how they can be changed, design performance improvement solutions and then measure and analyze whether desired results are being achieved. We coach business leaders to make their employees’ success their primary goal, because individual successes add up to organizational success. We build sustainable systems for evaluating and influencing performance so that improvements can continue to be made long after our work has ended.